FAQ

​How Do I Place An Order?

 

Simply click on the item you desire and choose from the options. Add to cart and proceed to checkout.

Payment and Shipping

 

Once payment has been received your item will ship within number of business days referred to in the product description via Australia Post or Pack and Send.

Express or Registered post is available upon request for an additional fee.

 

​Secure Ordering & Payment Options

 

To offer the best security we recommend and prefer PayPal. If you do not have a Paypal account, Bank account details can be provided.

Returns & Refunds

 

We do not under any circumstances accept returns or offer refunds. Please contact us directly should you have any problem with your product.

​Disclaimer

 

We do not accept any liability for decals not perfoming as we state they should due to the variability of environments and application techniques, We accept no responsibility for designs provided to us for any infringement. Some designs have been inspired by royalty free images or researched and found to be, to the best of our ability, royalty free or supplied by individuals or from stock image files and we do not accept any responsibility for any infringement made by external websites, companies or individuals. We acknowledge and attribute www.freepik.com. We will immediately remove any item deemed to be an fringement.

Some links to products on this site are affiliate links and we do receive a small commission on these items which goes towards upkeep and product development.

“Thermomix” is a registered trade mark of Vorwerk International AG (Vorwerk) in Australia & New Zealand and Thermomix in Australia Pty Ltd (Thermomix in Australia) is its authorised user and exclusive distributor in Australia and New Zealand of Thermomix products. Neither company supports, authorises or endorses this site.

Application Guides and Care Instructions

TM5 DECAL APPLICATION GUIDE
TM31 DECAL APPLICATION GUIDE
THERMOART BOARD CARE GUIDE